A majority of web hosting companies would offer a money-back guarantee for a certain period of using their services.
The main reason that web hosts emphasize this offer, is that it is a time-tested and proven marketing strategy as customers are convinced that their money is safe and can be refunded if they are not satisfied with the hosting services. The money-back-guarantee is incorporated as an effective marketing strategy and in most cases, it enhances the assurance quotients among potential users and thereby more sign-ups are generated.
Since the industry has become fiercely competitive and there are many fly-by-night hosting companies out there, people would only want to invest in something reliable and backed by a "guarantee". The term "guarantee" therefore abates the risk factor to a certain extent, thereby creating a "risk reversal" and people don't find themselves holding back to buy something that comes with a guarantee.
The "no questions asked money-back guarantee" in fact speaks volumes about the nature of services and hosting tools offered by the company. It also reflects that a company is confident about its strengths quality of services it has to offer to its discerning customers. Most customers would be confident about their decision to sign up with such companies as the risk factor is almost minimal. Furthermore, a discerning customer would always dig a bit more into the reliability of the hosting company through other sources before he pays up for hosting an account.
The above notwithstanding, signing up for a web hosting company that offers a money-back guarantee is highly recommended. However, these claims have to be confirmed and substantiated by making a few inquiries about the reliability and credibility of the host.
Look for user reviews, ratings as well as negative reviews to get a fair understanding of the company's policies and whether it values its customers or not. Only then should you believe in the money-back guarantee that they have to offer.
Most importantly, it is advisable to read the fine print of their terms and conditions and Service Agreement thoroughly as that may contain certain lacunae that could conflict with the guarantee offered by the company. Moreover, this would also give you a better understanding of the company's policies.
Perform a thorough research on the hosting company and you would eventually be in good stead to make a wise and well-informed decision.